Fraud Alert: Santander Invoice Phishing Email

Fraud Alert: Santander Invoice Phishing Email

Hello ,

We have been made ware of a phishing email claiming to include an invoice from Santander bank being used in Staffordshire to try and gain access to funds.

Online security experts are warning computer users to be very wary of emails that claim to contain invoices, even if they appear to be from a trusted source.

Self-employed, freelance and contract workers are particularly vulnerable because they may receive invoices regularly from a number of sources.

Cyber criminals often try to mimic the email address of a legitimate supplier or a colleague or friend in a bid to trick the recipient into thinking the invoice is genuine.

Financial Fraud Action UK’s top tips:

Be on the lookout for unexpected invoices or unusual payment requests.

Avoid enabling any macros on an untrusted document.

If you’re suspicious – don’t reply to the email but instead call your supplier on the number that you have on file to check the authenticity of the invoice.

Ensure you have the latest anti-virus and security updates installed on your computer and consider using high-level macro security settings in software applications.

Ensure strong firewalls are in place to help detect malware and prevent data leaving the network without permission.

Consider using a separate computer dedicated to making online payments to minimise security risks.

If you have been a victim of fraud you can report this to Action Fraud on 0300 123 2040.

For the latest fraud alerts visit the force website at

If you need to reply regarding this message, click on this email address: nw

Paula James
Community Engagement Officer
Community Messaging
Email: nw