We are urging residents to be on their guard following a report of a suspicious automated phone call, which claimed to be from BT. It stated that the home broadband would be disconnected, and to follow the options to either continue or cancel. Fortunately, the person receiving the call did not give any personal information or bank details away, and hung up. They contacted BT, and they confirmed that it wasn’t them, and that they wouldn’t make contact in this way.
We are reminding residents to never give any personal details to a cold caller. If you have any doubts as to how genuine they are, terminate the call and contact your provider through a verified method.
Please pass this message onto your neighbours and advise them to be on their guard and not to give any personal or bank details over the phone to cold callers.
Please support any suspicious calls or emails to Action Fraud, online at: www.actionfraud.police.uk or by calling 0300 123 2040.
If you need to reply regarding this message, click on this email address: firstname.lastname@example.org
Community Engagement Officer