Public warning about vishing fraud

[category policing)

Hello ,

We are asking people to make their elderly family members and neighbours aware of phone scammers, after reports of fraudsters targeting vulnerable people in the area this week.

These cold-call scams, known as vishing, typically involve fraudsters deceiving people into believing they are speaking to a police officer, a member of bank staff or a representative of another trusted company or agency.

It is easy for them to sound convincing, since they can both fake the telephone number on the screen and do their research to find out some of your basic bank and personal details.

Usually, the fraudster will try to convince an individual that they have been a victim of fraud and will ask for personal and financial information in order to gain access to their account.

However, another variation of a phone scam involves the fraudster persuading people to transfer money to other accounts or to hand over cash directly to a courier.

To ensure you don’t fall prey to this type of phone scam, remember that in no circumstances would your bank or the police ask you to take such actions, and never disclose the following details:

• Four-digit card PIN
• Full password or online banking codes
• Personal details, unless you are sure who you are talking to is legitimate

This advice follows two incidents in the county yesterday, where fraudsters had convinced elderly couples to withdraw large amounts of money from their bank accounts. Fortunately, staff members were vigilant and felt that the transactions were suspicious so contacted the police.

If you experience a similar call, or have been victim of this type of fraud, please contact 101 or Action Fraud on 0300 123 2040 or

If you need to reply regarding this message, click on this email address:

Community Engagement Officer
Community Messaging