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Privacy notice

Our contact details

Name: Bilbrook Parish Council

Address: Bilbrook Village Hall, Joeys Lane, Bilbrook, WV8 1GN

Telephone: 01902 840007

E-mail: clerk@bilbrookparishcouncil.gov.uk

ICO Registration Reference: ZA018515

2. What information we collect

We currently collect and process the following information, which you provide to us directly via correspondence, forms, or in-person interactions:

  • Personal identifiers, contacts, and characteristics (e.g. name, address, email, telephone number)

3. Why we have your information

We process your personal information to enable us to:

  • Respond to your correspondence and emails.
  • Provide you with information and/or access to our facilities and services.

Under the Data Protection Act 2018, the lawful bases we rely on for processing this information are:

  • Public Task: Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Parish Council.
  • Legal Obligation: Processing is necessary to comply with a legal obligation to which the Parish Council is subject.
  • Consent: In certain circumstances, we may rely on your consent (such as for optional mailing lists or newsletters). You have the right to withdraw your consent at any time by contacting us using the details provided above.

4. How we use your information

We use the information you have given us to perform our public tasks and legal obligations. We only collect a limited amount of information that is necessary for correspondence, information, and service provision. We do not use profiling, and we do not sell or share your data with third parties. We will not use your data for purposes other than those specified here.

5. How we store your information

Your information is securely stored in a secure location in the UK. We retain your data only for as long as necessary for the purpose for which it was collected. For more information on specific retention periods, please refer to our Data Retention and Disposal Policy. Once data is no longer needed, it will be securely deleted.

6. Your data protection rights

Under data protection law, you have the following rights:

  • Your right of access: You have the right to ask us for copies of your personal information.
  • Your right to rectification: You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing: You have the right to ask us to restrict the processing of your information in certain circumstances.
  • Your right to object to processing: You have the right to object to the processing of your personal data in certain circumstances.
  • Your right to data portability: You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us if you wish to make a request.

7. How to complain

If you are unhappy with how we have used your data, you can complain to the ICO.

  • Information Commissioner’s Office: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
  • Helpline number: 0303 123 1113

 

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